Defining Policy and Procedures Part 1

Rebekkah Shaw Records Management, Training Leave a Comment

As a records officer, you have probably encountered the terms: policies, procedures, standards, guidelines, and processes, in relation to records management. Often these words are used interchangeably, but they each have different roles and degrees of detail in managing record information. This post is the first in a four-part series to discuss the meaning and application of these terms. Records …