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Access the certification test (Local Government)


For Records Officers

Go to the Records Officer Hub.

Log in to Utah ID as prompted. (Utah ID help)

Select Take Certification Test:

Screenshot of Records Officer Hub with "Take Certification Test" button circled.

You’ll be asked to sign in using your email address (as your account username) and the default password (“Password1” without quotes; you may change this password after signing in).

Once signed in, appointed records officers are automatically assigned the Records Officer Certification Course.

It will look like this:

Screenshot of Utah Learning Portal information page about the certification course/assessment.

The Records Officer Certification Course contains two assessments—the Utah Records Access (GRAMA) “class” or the Records and Information Management (RIM) Essentials “class”—but you only have to pass one test for the course to be completed. The two options look like this:

Screen shot of course descriptions for both the RIM certification test and the GRAMA certification test.

Select Launch to start whichever assessment (aka class) you’d like to complete and follow the prompts. Be aware that the test launches in a pop-up window, so if you have a pop-up blocker enabled you’ll see a message similar to this:

Screenshot showing Utah Learning Portal's message: "The content is open in a browser popup window. Note: If you have popup blocker enabled then disable it and re-launch the content." Also visible is browser notification: "Firefox prevented this site from opening a pop-up window."

Disable the pop-up blocker and re-launch the test.

If you leave the test before completing it, your progress will be saved and you can resume the test at any time.

Once you’ve answered the questions and submitted your test, you’ll receive your score:

Screenshot showing the exceptional and highly unlikely score of 100% within an 11.5-minute time period.

You can view more details about your test, including the answers you selected, at any time:

Screenshot showing where to select "View Results" when looking at the course in the Utah Learning Portal.

When you pass the test (which requires a score of at least 75%), you’ll receive an email confirming that you passed, along with a certificate of achievement:

Screenshot of an email confirming the recipient's successful completion of the certification course, including an attached PDF certificate.

For Others

Local government employees who are not appointed records officers can take the certification course. The process for accessing the test (as described above) will be the same for non-records officers, with one exception: non-records officers will need to create an account in the Utah Learning Portal the first time they’re prompted to sign in. To create an account, select “Sign Up” on the “Sign in” page:

Fill out the required fields. DO NOT change the Security Keyword, which is already populated:

Screenshot of the form that non-Records Officers will need to fill out in order to access the certification test.

Once you’ve signed up, you’ll be prompted to sign in using your new account username (email address) and chosen password.

You’ll be logged in to the Utah Learning Portal with the Records Officer Certification Course assigned to you. It will look like this:

Screenshot of Utah Learning Portal information page about the certification course/assessment.

Troubleshooting for Non-Records Officers

If you try to create a new account and you are already in the Utah Learning Portal system, you’ll receive this error message:

Screenshot of error message which reads "You already have an account with us. Click Here to login. Click Here If you have forgotten your password. We will email your password to you.

If you try to sign in and you’re not yet in State Archives’ system, you’ll receive this error message:

Screenshot of error message which reads "The username or password that you entered is incorrect."

If you need help, please contact us at recordstraining@utah.gov or 801-531-3863.

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